A team-first Strategy and Operations leader responsible for scaling people, systems, and execution across the company.

• Location: Remote, United States. Must be based primarily in the US and able to travel occasionally for strategy days, events, or key team sessions.
  
• Job Type:  Full-time, operating on US Central Time hours.
  
• Compensation: Base salary range of 165k to 185k per year, with performance incentives that bring total on-target earnings (OTE) into the 200k to 225k range. Final package depends on years of experience and proven ability to scale a service-based business.
• Benefits: We offer competitive benefits that support a high-performance, people-first culture
  
  

ABOUT ACQUIMATCH

AcquiMatch is in scale mode. We help exceptional professionals become business owners, and the demand for what we do is exploding. Our clients are making the biggest financial decisions of their lives, and they trust us to guide them through the entire journey with clarity, confidence, and a premium hands-on experience.

We are building the category leader in business buying, and we are looking for a Head of Operations who can elevate our team, sharpen our systems, and help us grow fast without ever losing our white-glove magic.

If you get excited about building at speed, leading smart people, and turning complexity into momentum, you will thrive here.

MISSION

Your mission is to build the operating power that allows AcquiMatch to scale into the category leader in business buying. You will transform a strong foundation into a high-performance operating system that can scale fast. You will accelerate client outcomes, build the relational infrastructure that powers deal flow, and create the capacity to serve more clients without losing our white-glove experience. You will lead the people who run our engine, coaching, developing, and elevating a team to perform at a world-class level as we scale.

When clients move more quickly and confidently, the business becomes more profitable. When team members are supported and performing at their best, we retain top talent and attract more high performers. When capacity grows, revenue grows. Your work fuels all of it.

This role is for someone who wants to shape a company at the moment it becomes massive.

WHAT YOU'LL BE ACHIEVING

Lead & Grow a High-Performance Team

• Manage & support our delivery team so they operate with clarity, confidence, and speed
• Lead and develop a growing cross-functional team across operations, delivery, advisory, and client experience
• Develop team members into stronger communicators & problem solvers
• Create a culture of ownership, accountability, and excellence
• Develop roles, recruit, hire, and onboard new talent as the team grows
• Remove single points of failure so the company can scale safely

Scale Our Operating System

• Strengthen workflows, communication, and handoffs across AIsystems, advisory, analysis, coordination, and off-market
• Strengthen and scale our tech stack so systems, AI tools, and internal platforms integrate smoothly and support high-volume, high-quality delivery.
• Use AI to automate the repetitive, manual work so our team can deliver a higher-level, white-glove, relationship-driven concierge experience at scale.
• Make the client journey smoother, faster, and easier to execute
• Build systems that let us serve more clients without losing quality
• Create team rhythms that keep everyone aligned on what matters
• Ensure internal tools & processes support speed, clarity, and consistency

Build a Relational Engine

• Help the team nurture thousands of conversations while still feeling personal
• Build relationship tracking that feels natural, not robotic
• Shift the company from transactional interactions to relational influence
• Empower the team to build trust that unlocks deal flow and industry reputation
• Lay the groundwork for brokers coming to us first

Own & Drive High-Impact Strategic Projects

• Own mission-critical initiatives including AI development and implementation, off-market optimization, new product rollouts, and scaling our capacity to serve more clients.
• Turn strategic ideas into clear execution plans with owners and timelines
• Push projects to completion so they actually land and stay operational
• Work cross-functionally to deliver results that move the company forward

Elevate Client Education & Onboarding

• Work with founder to design training that makes the acquisition journey easier for clients
• Build internal onboarding & enablement that uplevel the team quickly
• Make complex steps feel simple, structured, and easy to follow
• Improve communication skillsets across the entire delivery org

Turn Data Into Action

• Turn large data sets into clear, simple insights the team can use immediately
• Track deal velocity, client progression, off-market output, and relationship activity
• Build reporting that improves decisions and removes guesswork
• Use data to anticipate bottlenecks before they happen and implement systems and SOP’s to prevent or manage bottlenecks

Multiply the Founder’s Capacity

• You will own the operational strategy required to implement the founder’s broader vision, turning strategy into systems the team can execute.
• Take team management, operational problem solving, and project oversight off the founder’s plate
• Turn vision into systems the team can execute
• Bring clarity, calm, and momentum to the entire organization
• Free the founder to focus on brand, sales, partnerships, strategy, and scale
  
  

WHAT YOU BRING

Core Capabilities

• Leadership that lifts performance, energy, and morale
• Strong communication skills with high emotional intelligence
• Ability to turn complexity into simple, scalable systems
• Analytical strength that converts data into clear direction
• Talent for teaching, onboarding, and training
• Operational judgment that keeps work moving fast
• Ability to manage multiple priorities without losing quality

Superpowers

• You can zoom out to strategy and zoom into the details without losing your place.
• You bring calm clarity to fast-moving situations and help people focus on what matters.
• You lead teams with a mix of high expectations, accountability, and genuine care.
• You build trust quickly because you show up how you say you will, every time.
• You turn big, intimidating goals into plans people can actually execute and win with.

Experience

• Leading teams in high-growth, client-centric, or operationally complex companies
• Experience guiding clients or teams through high-stakes, multi-step journeys
• Experience in advisory, consulting, M&A, SBA, finance, or agency operations is a plus
• Building team culture, hiring talent, and supporting rapid scaling
  
  

SUCCESS LOOKS LIKE

• Clients move more quickly and confidently from onboarding to closing
• Profitability increases through faster progress and fewer stalls
• Our team becomes stronger under your leadership, with clear expectations, accountability, and the coaching they need to perform at a high level.
• The company serves significantly more clients without losing our white-glove experience
• High performing team members stay with the business
• Key hires are made on time and integrated smoothly
• Relationship capital grows and brokers proactively bring us deals
• Data becomes actionable and central to decision-making
• Big projects get finished and actually work
• The founder steps out of day-to-day operations with full confidence in leadership
• AcquiMatch becomes the clear category leader in business buying

THIS ROLE IS FOR YOU IF...

• You are excited to lead from the front as the company scales, guiding people through growth, change, and rising expectations
• You operate with high agency and follow through, and people trust you to make things happen
• You thrive in ambiguity and naturally create clarity, structure, and action
• You love numbers, data, and turning performance metrics into strategic decisions
• You actually enjoy details and believe they matter at scale
• You are strong at project management and love seeing big initiatives land successfully
• You coach people toward accountability and excellence without losing empathy
• You love leading young teams, coaching, troubleshooting, and building them into confident professionals.
• You build and maintain long-term relationships with brokers, sellers, lenders, and partners
• You think of operations as a revenue engine and take pride in making it run smoothly
• You want to help a talented team become world-class and build a company that changes the industry

WHERE THIS ROLE CAN GO

Growth is part of our DNA at AcquiMatch. When you perform at a high level here, your role grows with you.

This position has a potential progression path of:

1. Head of Operations: You master the systems, team leadership, and client experience that create scale.
2. Director of Operations: You take on broader ownership of operational strategy, performance, and cross-functional alignment.
3. VP of Operations: You lead the full operational side of the business and help shape the company’s next stage of growth.
4. COO: You become the operational partner to the founder, helping guide AcquiMatch as a national category leader.

You will play a foundational role in building a company that reshapes how business buying is done and defines a new standard of excellence in our industry.